Terms of service

Terms of Service

OVERVIEW

This website is operated by Squishy Land PR. Throughout the site, the terms “we,” “us,” and “our” refer to Squishy Land PR.

By visiting our website, purchasing a product, creating an account, or otherwise using our services, you agree to these Terms of Service. Please read these terms carefully before using our website.

If you do not agree with these Terms of Service, you should not use the website or purchase products through the online store.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a purchase transaction or that you are using the website with the permission and supervision of a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose.

2. PRODUCTS

We make every reasonable effort to display product descriptions, photographs, colors, sizes, features, and other information as accurately as possible.

Because of differences in screens, lighting, manufacturing, and product batches, actual colors or appearance may vary slightly from photographs.

Squishy, fidget, and sensory products may vary slightly in texture, firmness, color, glitter placement, filling, or other characteristics when these variations are part of the nature of the product.

We reserve the right to discontinue or modify products without prior notice.

3. PRODUCT SAFETY AND USE

Customers are responsible for reviewing any age recommendations, warnings, packaging instructions, and product information provided with an item.

Children should use products with appropriate adult supervision when required.

Products must be used only for their intended purpose. Squishy Land PR is not responsible for damage resulting from misuse, alteration, intentional destruction, or use contrary to product instructions or warnings, except where liability cannot legally be excluded.

4. PRICES AND AVAILABILITY

All prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without prior notice.

Adding an item to a cart does not guarantee availability. An order is not considered accepted until it has been successfully processed.

If an item becomes unavailable after an order is placed, we may contact you to offer an alternative, issue a refund for the unavailable item, or cancel the affected portion of the order.

5. ORDERS

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including suspected fraud, payment issues, pricing errors, inventory errors, or unauthorized resale activity.

Customers are responsible for providing complete and accurate billing, shipping, and contact information.

If you notice an error in your order information, please contact us as soon as possible.

6. PAYMENT

Payment must be completed using one of the payment methods available at checkout.

You agree to provide current, complete, and accurate payment information for all purchases made through our store.

Payment processing may be provided by third-party payment processors and is subject to their applicable terms and security procedures.

7. SHIPPING

Shipping rates, destinations, estimated delivery times, free-shipping thresholds, order processing information, and other delivery terms are described in our Shipping Policy.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, service interruptions, or other circumstances outside our reasonable control.

8. RETURNS AND REFUNDS

Returns, refunds, damaged products, incorrect items, and cancellations are governed by our Return & Refund Policy.

Please review that policy before completing your purchase.

Nothing in these Terms is intended to limit rights or remedies that cannot legally be waived under applicable consumer protection laws.

9. PROMOTIONS AND DISCOUNTS

Discount codes and promotions may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, or limits on combining promotions.

Unless otherwise stated, promotional offers have no cash value.

We reserve the right to correct or cancel promotions affected by obvious errors or misuse.

10. INTELLECTUAL PROPERTY

The Squishy Land PR name, branding, logos, original graphics, photographs, website content, product descriptions, and other original materials displayed on this website may not be copied, reproduced, distributed, or used for commercial purposes without permission, except where permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

11. THIRD-PARTY SERVICES

Our store may use or link to third-party services, including payment processors, shipping carriers, social media platforms, and other service providers.

We are not responsible for the independent websites, policies, availability, or practices of third parties.

12. PROHIBITED USES

You may not use our website:

For unlawful purposes.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To transmit malicious code or interfere with website security.
To attempt unauthorized access to customer, store, or payment information.
To submit false, fraudulent, or misleading information.
To engage in abusive or fraudulent purchasing activity.

We may restrict access to our services when necessary to protect our customers, business, or website.

13. DISCLAIMER

We strive to provide accurate and reliable information, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable law.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Squishy Land PR will not be liable for indirect, incidental, special, or consequential losses arising from misuse of our website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

15. PRIVACY

Personal information collected through the store is handled according to our Privacy Policy.

16. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The version posted on our website at the time of use or purchase will apply, subject to applicable law. Material changes may be communicated when required.

17. GOVERNING LAW

These Terms are governed by the applicable laws of Puerto Rico and the United States, without limiting any mandatory consumer protections that may apply.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.